Privacy policy
This Privacy Policy describes how Hiezo ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://www.hiezo.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).
Personal Information We Collect
We collect personal information necessary to operate our store and provide our services. This may include:
Contact Information:
Name, billing address, shipping address, phone number, and email address
Order Information:
Details related to your purchases, including products ordered and transaction records
Payment Information:
Payments are processed securely through third-party payment providers available at checkout. We do not store your full payment card details.
Account Information, if applicable:
Login credentials and saved preferences
Device and Usage Data:
Information such as IP address, browser type, time zone, and interactions with our website through cookies and similar technologies
How We Use Your Information
We use your personal information for the following purposes:
Order Processing: To process payments, fulfill orders, and arrange delivery
Customer Support: To respond to inquiries and provide assistance
Communication: To send order updates and service-related messages
Marketing, if applicable: To send promotional emails only if you have opted in
Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions
Sharing of Personal Information
We do not sell your personal information.
We may share your personal information with trusted third parties only as necessary to operate our business and provide our services, including:
Shopify: Our e-commerce platform provider
Payment Providers: To process payments securely
Shipping Carriers and Service Providers: To arrange delivery of your orders
Legal Authorities: When required to comply with applicable laws or regulations
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze usage, and enhance your browsing experience.
You can control or disable cookies through your browser settings. For more information about how Shopify uses cookies, please refer to Shopify’s official documentation.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Access to the data we hold about you
Request correction or deletion of your personal data
Withdraw consent for marketing communications at any time
To exercise your rights, please contact us using the details below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. This includes the use of SSL encryption and secure third-party service providers.
Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
International Data Transfers
Your information may be processed and stored in countries outside your country of residence, including the United States.
When required, we take reasonable steps to protect your information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any changes will be posted on this page.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Business Name: Hiezo
Website: https://www.hiezo.com
Email: hello@hiezo.com
Phone: +1 975-637-3065
Address: 775 Sugar Cane Ln, Port Orange, FL 32129, United States
Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Eastern Time
Sunday: Closed
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